verb
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placate - To pacify or appease someone who is upset or agitated.
noun
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wavelength - A way to describe how well people understand each other or think alike.
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audio
mollify - To try to calm and soothe feelings, making the other less angry and upset
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broach - To introduce or begin a new subject or issue.
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rapport - A harmonious or positive relationship between people, characterized by mutual understanding, trust, and respect.