unthinkable -
So out of the ordinary that it cannot be imagined as possible
When Genghis Khan was born in 1162, it was unthinkable that someone from his nomadic tribe could conquer most of the known world - but that is what he did.
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anticlimax -
A situation where the outcome is much less dramatic than expected.
The final scene was such an anticlimax after all the suspense, that the audience was very disappointed.
adjective
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appalled -
Filled with dismay or disgust, especially at something morally wrong.
We were appalled at the cost of the car repairs—it was far too high!
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dumbstruck -
So shocked or surprised as to be unable to speak.
When Bill heard on the phone that the storm had destroyed his summer house, he was dumbstruck, and didn't know how to respond.
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dumbfounded -
So shocked that you cannot speak
The US public was dumbfounded when the stock market crashed on October 29, 1929.