Bad
trauma - A deeply distressing or disturbing experience, especially one with lasting emotional impact; a psychological or emotional wound, often resulting from an intense or life-threatening event.
Childhood trauma can have long-lasting effects on a person’s mental health
intolerant - Refusing to allow others to do or believe things that you don't agree with.
When people try to dialog with others, and both are intolerant of each others' points of view, it often just degenerates into a shouting match, with neither side listening.